MelBet Privacy Policy

We collect, use and process various types of information, including personal information that you provide when you register on the site, when you use our services and when you interact with us. Here are some examples of the information we collect:

We may share information about you, including personal information and betting history, with various sports and other organizations, including law enforcement agencies, to investigate fraud and money laundering.
In addition, your personal information may be disclosed to third parties if we are required to use API messengers (e.g. Telegram, WhatsApp, Viber) in accordance with their privacy policies.

We take all reasonable steps required by law to ensure that your personal information is stored accurately and securely. All personal data is destroyed when it is no longer needed or as required by law.

MelBet uses the latest 128-bit SSL encryption and firewall technology to ensure that data is transmitted securely over the internet to secure servers. We do not guarantee the security of any information transmitted over the internet. Any information you transmit to us is transmitted at your own risk. However, once we receive your information, we will take all necessary steps to protect it from misuse, loss and unauthorized access.

We may make changes to our Privacy Policy in the future. All changes will be posted on this page and will be effective immediately upon posting of the updated Privacy Policy. We encourage you to check this page periodically to stay informed of any updates and changes.

MelBet is committed to ensuring the security and transparency of all financial transactions. All deposits and withdrawals can be made using any of the available payment systems described in the “Payments” section of the website. It is important to remember that funds can only be withdrawn with the same payment details that were used to fund the account. If different methods were used for deposit, the withdrawal amount will be proportional to the amounts deposited through each method.

The Company has the right to verify the full name, date of birth and other information of the Client. If it turns out that the information provided is false, MelBet reserves the right to return all bets placed by the user and refuse to pay out winnings until the identity and truthfulness of the information provided is confirmed.

At the first attempt to withdraw funds in cash, the client must provide valid passport data as stated in the passport and in the language of the country of issue. In case of doubt as to the origin of the deposit (e.g. if money laundering is suspected), the company has the right to cancel the deposit and require the client to reimburse all costs associated with processing the deposit.
MelBet also has the right to refuse to pay out funds if the deposit and bet amounts do not match or do not meet the minimum betting requirements (bets must be placed at odds of at least 1.10). If a customer is found to have registered twice or to be using false documents, the administration has the right to block such an account for up to 2 months for investigation.
In case of using someone else’s e-wallet for a deposit, the system may return the funds to the account of the wallet owner without prior notice. In some cases, payment processing fees may be charged, which are usually covered by the company.

All transactions, including those involving cryptocurrency, are processed in accordance with security rules, and there are no additional fees for deposits and withdrawals via Bitcoin.

When you use our services, we may store information on your device, with your consent. This information is called cookies, which are small text files containing letters and numbers designed to record your preferences. Cookies are stored on your device when you visit our websites and pages.

We also use local shared objects, or “flash cookies”, which are similar to regular cookies. They allow us to remember your visits to the website. These cookies cannot be used to access your device or to use information from your computer. We use cookies and flash cookies solely to monitor and track your use of our services.

Cookies help us to track website traffic, improve our services and make them easier to access. They also help us show more relevant and targeted advertising. Cookies and flash cookies allow us to store your preferences and interests to help us improve our interactions with you.

Some cookies are essential for the functioning of the website. Without them, you may not be able to use the website effectively, for example, to access secure areas or to complete financial transactions. These cookies help us to recognize you as a customer and provide the services you require.

Our servers use three types of cookies:

• Session cookies. These cookies are stored on your device only when you visit the site. They speed up navigation on the site and, if you are registered, allow you to provide more relevant information. These cookies automatically disappear when you close your browser;
• Persistent cookies. These cookies remain on your device for a set period of time, depending on their type. Flash cookies are also persistent;
• Analytical cookies. These cookies help us to track the number of visitors to our site and analyze how they use content and services. This allows us to improve the functionality of the site so that you can find the information you need more easily.

You can always choose whether to accept or reject cookies. Most browsers automatically accept cookies, but you can customize your browser settings to manage cookies. You can:

• Delete all cookies;
• Block all cookies;
• Allow all cookies;
• Block third party cookies;
• Clear cookies when you close the browser;
• Open private/incognito mode for surfing without storing data.

You can change your Flash Player settings to prevent the use of flash cookies. To do this, use the Flash Player settings manager, which allows you to manage your preferences.

If you choose to reject all cookies, some features and services on our websites will not work properly. For example, we may not be able to store the interface language you have selected.